Introduction

This Privacy Policy explains how Stackables by NJ and its affiliates (“Stackables by NJ,” “we,” “our,” or “us”) collect, use, share, and protect your personal data through our website stackablesbynj.com.
You may browse certain sections of the Platform without registering. We do not offer any product or service outside India, and your personal data will primarily be stored and processed in India.
By using our Platform, providing information, or purchasing a product/service, you agree to this Privacy Policy, our Terms of Use, and applicable Indian laws related to data protection and privacy. If you do not agree, please do not use our Platform.

Collection of Information

We collect personal data when you use our Platform, communicate with us, or purchase from us. This may include your name, date of birth, address, phone number, email ID, and payment details. Sensitive information such as bank or card details is collected only with your consent and in compliance with applicable laws.
You may choose not to provide certain information, but this may limit your access to some features. We may track your preferences, browsing behaviour, and transactions for analytics and service improvement.
If you share information directly with a third-party partner, their privacy policy will apply. Stackables by NJ is not responsible for third-party privacy practices.
We will never ask for confidential data like card PINs or passwords. If you receive such a request claiming to be from us, please report it to law enforcement immediately.

Usage of Information

We use your personal data to process orders, improve services, resolve issues, prevent fraud, and communicate offers or updates. You may opt out of marketing communications at any time.
We also use data for analytics, customer support, and compliance with legal obligations.

Sharing of Information

We may share your data within our group entities, affiliates, or trusted third parties (such as payment gateways, logistics partners, or marketing agencies) to fulfil services.
We may disclose information if required by law, or to protect our rights, users, or the public.

Security Measures

We adopt reasonable security measures to protect your personal data from unauthorised access or misuse. While we use secure servers and protocols, internet transmission can never be completely secure. You are responsible for safeguarding your account credentials.

Data Retention and Deletion

You may delete your account anytime via your profile settings or by writing to us. However, we may retain certain data to resolve disputes, comply with legal requirements, or prevent fraud. Once deleted, account access will be permanently lost.
Data may be retained in anonymised form for analytics or research purposes.

Your Rights

You can access, update, or correct your personal data through your account or by contacting us directly.

Consent

By using our Platform or sharing your data, you consent to its collection, storage, and processing as outlined here. If you share someone else’s data, you confirm that you have the authority to do so.
You may withdraw your consent by emailing our Grievance Officer (subject line: “Withdrawal of consent for processing personal data”). However, withdrawal will not apply retrospectively and may affect your ability to use certain services.